Course curriculum

  • 1

    Problem Solving Techniques for Managers & Leaders

    • 1.DMAIC Process Explained with Example

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    • 2.Management By Wandering Around

    • 3.SIPOC Explained with Example

    • 4.The 5 Whys Explained - Root Cause Analysis

    • 5.Charette Procedure_ A Brainstorming Technique

    • 6.The Kano Model Explained

    • 7.Pareto Analysis for Problem Solving

    • 8.PDCA Cycle Explained (Deming Cycle _ Shewhart Cycle _ PDSA)

    • 9.RACI Matrix