Certified Stakeholder Management Professional (CSM-Pro)

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About the Course
- About the Course- Stakeholder Management
  FREE PREVIEW
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1.Identify your Stakeholders
- 1.Introduction to the course and the instructor
- 2.Who is a stakeholder
  FREE PREVIEW
- 3.Types of stakeholders
- 4.Stakeholder identification techniques
- 5.Stakeholder mapping workshop
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Analyze Stakeholders
- 6.Stakeholder register
- 7.RACI analysis
- 8.Influence-impact matrix
- 9.Stakeholder attitudes
- 10.SCARF model
- 11.DISC analysis
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3.Collaborate with Stakeholders
- 12.Structured collaboration
- 13.LISTEN model
- 14.Transparency-trust cycle
- 15.Effective relationship building
- 16.Written communication patterns
- 17.Conflict management
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4.Change Support
- 18.Why do people struggle with change
- 19.Managing change
- 20.Planning organizational change
- 21.Change planning workshop