International Institute of Excellence and Effective Leadership

Missing Deadlines and Dealing with Change Overview

Consistently Missing Deadlines Introduction

Consistently Missing Deadlines Ineffective Example (Scenario)

Consistently Missing Deadlines Example (Scenario)

Consistently Missing Deadlines Review & Analysis

Dealing with Change Introduction

Dealing with Change Ineffective Example (Scenario)

Dealing with Change Example (Scenario)

Dealing with Change Review & Analysis

Former High Performer and Consistently Late Employee Overview

Former High Performer Introduction

Former High Performer Ineffective Example (Scenario)

Former High Performer Example (Scenario)

Former High Performer Review & Analysis

Consistently Late to Work Introduction

Consistently Late to Work Ineffective Example (Scenario)

Consistently Late to Work Example (Scenario)

Consistently Late to Work Review & Analysis

Dealing with Difficult Colleagues and Coaching the Coach Overview

An Employee Dealing with Difficult Colleagues Introduction

An Employee Dealing with Difficult Colleagues Ineffective Example (Scenario)

An Employee Dealing with Difficult Colleagues Example (Scenario)

An Employee Dealing with Difficult Colleagues Review & Analysis

Coaching the Coach Introduction

Coaching the Coach Example (Scenario)

Coaching the Coach Review & Analysis

Key Takeaways for Effective Coaching

Identifying Thoughts

Acknowledging Strengths

Confirming Willingness to be Coached

Making Mistakes is Okay

Milestone 3 Overview

Circumstances, Thoughts, and Feelings (from "Managing as a Coach" course)

Actions and Results (from "Managing as a Coach" course)

Coaching Tools (from "Coaching Practices" course)

Tips for Giving Feedback

Course Summary