Course curriculum

  • 2


  • 3

    Understanding the Functional Areas and Challenges

    • 3.Overview of different functional areas within organizations

    • 4.Common challenges and barriers to cross-functional collaboration

    • 5.Specific examples highlighting real-world collaboration obstacles

    • 6.Identifying the role of entry-level supervisors and managers in fostering collaboration

    • 7.Strategies for creating a culture of trust and cooperation

    • 8.Creating the right environment

  • 4

    Effective Communication and Information Sharing

    • 9.Techniques for clear and concise communication

    • 10.Active listening and empathy in cross-functional settings

    • 11.Selecting appropriate communication channels

    • 12.Leveraging technology for seamless information sharing

  • 5

    Managing Conflict and Problem Solving

    • 13. Recognizing sources of conflict in cross-functional teams

    • 14.Strategies for managing and resolving conflicts constructively

    • 15.Developing negotiation and problem-solving skills

    • 16.Analytical thinking and critical decision-making in collaborative settings

    • 17.Brainstorming techniques for cross-functional teams

    • 18.Evaluating potential solutions and making informed decisions

  • 6

    Leveraging Diverse Perspectives

    • 19.Recognizing the value of diverse perspectives in cross-functional teams

    • 20.Creating an inclusive environment for diverse viewpoints

    • 21.Encouraging creativity and innovation through diverse thinking

    • 22.Techniques for integrating different perspectives for better outcomes

  • 7

    Cultivating Effective Team Work

    • 23.Strategies for fostering teamwork and collaboration

    • 24.Promoting a sense of shared purpose and goals

    • 25.Recognizing and rewarding collaborative achievements

  • 8

    Conclusion/Wrap up

    • 26.Recap of key takeaways